Improving staff retention: developing your strategy

Nurse taking blood pressure

The retention of skilled and experienced healthcare professionals is a strategically important issue for the NHS. All employers require a healthy level of staff turnover as it allows for new talent, skills and ideas to come into the workforce. The challenge is to find the right balance between turnover and retention.

Taking a strategic approach to staff retention will help you to identify, deliver and measure the improvements that are needed. Many trusts have implemented retention strategies to help them retain staff and reduce turnover rates. In this section of the retention hub you can find several resources that can help you to create an effective retention strategy. 

Improving staff retention: a guide for employers

Our comprehensive guide to improving staff retention is designed to help you consider and make improvements to the enablers and drives affecting retention, encouraging you to make a positive impact on your workforce turnover. These key areas include:

  • Building line manager capability and capacity
  • Flexible working
  • Supporting new starters
  • Career planning and development
  • Tools to action plan to compliment your retention strategy.

Trust examples and case studies

Read how University Hospitals Bristol NHS Foundation Trust improved its retention by focusing on organisational development.

Essex Partnership University NHS Foundation Trust explore how a retention strategy can be implemented in a trust undergoing a merger.

This animated video from Mid Yorkshire NHS Trust details the work being done by the trust to boost their retention.

Tools and resources

Visit our good practice checklist to help you think logically about 10 key areas with impact upon retention.

Read NHS Improvement's guide to retaining your clinical staff,a practical improvement resource outlining the key steps to improve the retention of clinical staff.

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