Line managers are one of the best tools to support employees' health and wellbeing, especially when dealing with any sensitive issues. The greatest way to foster a supportive environment and have a positive impact is to ensure that line managers lead and provide the appropriate support to staff. In the workplace it is imperative to ensure that people’s mental and emotional welfare is being taken care by encouraging discussions about health and wellbeing. Our line manager training and emotional wellbeing toolkit help managers and staff to be able to have these honest and open discussions.
Top tips for NHS organisations to promote a positive culture:
What does your staff survey and any local metrics tell you about whether your organisations cultures and behaviours are good? Whether there is a problem with bullying and harassment and where? Engaging with staff will help you to set your organisation's ambition.
Board and senior leaders can set the tone for the organisation. Help managers lead and manage well engaged staff on what is and isn’t bullying, and how to challenge problem behaviours respectfully with line manager training. Know who your bullying and harassment officer is within your organisation. Working with your Freedom to Speak Up guardian will also be helpful to ensure staff are assured and confident should they suffer any form of bullying as a direct result of them raising a whistleblowing concern.
Create robust policies in partnership with staff side colleagues that are easy, accessible and well publicised. Make sure your line managers know these policies and your organisational values.
Declare your organisation's ambition and when you’ll review progress so patients, public and staff can hold your organisation to account.
Our organisational development web pages and resources can help you to create your organisations' positive culture.