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Retention is a key issue for the NHS. While staff turnover is normal and healthy in an organisation, it is important employers explore the reasons why staff are leaving and have strategies in place to prevent the unnecessary loss of skilled and experienced staff.

Our helpful Improving Staff Retention: A Guide for Employers has been developed following extensive engagement with employers.

There is not one single solution to retention, it requires a number of actions including:

Visit our Staff retention - a checklist for good practice section which provides more helpful hints and tips.


Top tips for retention

  • Know your workforce.
  • Secure buy in from the board - their leadership and support is crucial to retention.
  • Review the effectiveness of your staff engagement plans and activity.
  • Review recruitment and selection processes - support your new starters.
  • Look at your organisational values and culture.
  • Consider how values are used in the employment process and during the life cycle.
  • Review your health and well-being strategy.
  • Look at your whole reward strategy and how this is communicated both to existing staff and new recruits.
  • Explore whether your e-rostering practice is compatible with encouraging flexible working.
  • Review your approach to flexible retirement - retain valuable experience.
  • Review your approach to talent management and development.
  • Understand the impact of activity.
  • Use data effectively to monitor trends and replicate successful practice elsewhere.
You can find out more about retention in our retain and improve section.

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