Case studies and resources


Find out what NHS organisations are doing to positively impact patient care by investing in end-of-life care training in our below case studies and resources.   

Case studies 

Leeds Teaching Hospitals NHS Trust tailored their approach to end-of-life care training which has improved the skills and confidence of staff in:

  • symptom management for patients
  • facilitating end-of-life care at home
  • recognition of end of life
  • knowledge of community services. 

Shrewsbury and Telford Hospital NHS Trust raised awareness of end-of-life care in their organisation and thereby:  

  • increased skills, knowledge and understanding
  • provided individualised end-of-life care for patients
  • raised awareness of the importance of talking about end-of-life care
  • allowed staff of all levels to have open conversations in an informal setting. 

Kent Community Health NHS Trust offered flexible training options across dispersed locations to enhance the knowledge of staff and deliver better care to patients. The trust:

  • saw improvements in the end-of-life care being delivered to patients
  • increased staff confidence in having end-of-life care conversations 
  • ran more than 850 training sessions for staff. 

Worcestershire Acute Hospitals NHS Trust made end-of-life care training mandatory in their organisation as a result they have:

  • improved quality of communications in end-of-life care from 90 per cent to 96 per cent from April 2011 to April 2016 
  • significantly reduced hospital readmissions.

Salford Royal NHS Foundation Trust improved education and learning and supported them to become experts in end-of-life care by:

  • role modelling on the wards to gain knowledge, skills and confidence to deliver end-of-life care
  • committing to making high quality care an everyday part of their care 
  • cross working with peers to up skill themselves.

    Please contact trust's directly for more information. 


A national framework for local action on end-of-life care - Great strides have been made to recognise palliative and end-of-life care as an important area of healthcare, but more needs to be done. Here, Prof Bee Wee sheds some light on a new framework to make a big difference to people‚Äôs final days. 
The question at the forefront of my mind is always, what if it were me? - In this blog, Dr Fiona Hicks asks what would your priorities be if you knew you had a few months to live? 

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