Learn about VBR

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What is values based recruitment?

Values based recruitment (VBR) - seeking to recruit staff with values that fit with your organisation. 

Within the NHS, VBR is an approach to help attract and select prospective employees whose personal values and behaviours align with the NHS values outlined in the NHS Constitution. This approach aims to ensure that the NHS has the right workforce, with the right skills, in the right numbers, with the right values, to support effective team working and deliver excellent patient care and experience.

Delivery of VBR

VBR can be delivered in a number of ways, for example through: 

  • pre-screening assessments
  • values based interviewing techniques (role play, written responses to scenarios)
  • assessment centre approaches.

Any VBR techniques, assessments or processes used should be equality assessed and assured.

Taking a values approach to employment practice

We recognise that recruitment is just one part of the whole employment journey. Recruitment should be part of a holistic approach to embed values in all areas of employment practice, from training to appraisals and through to organisational development.

Many NHS trusts have worked with their staff and stakeholders to establish and define their own organisational values, and the behaviours associated with them. Find out what others have been doing to develop their own local values on our staff engagement section and also our organisational development Do OD section.

Is it worth investing in?

Organisations within and outside the NHS have successfully implemented and evaluated values based recruitment practices. They report that there are many benefits to be gained from investing time and resources into doing VBR well, such as:

  • reducing agency spend and recruitment costs
  • positive impact on staff turnover
  • boosting staff morale
  • creating a more positive work environment
  • staff feel more valued
  • reducing sickness absence
  • increased job satisfaction
  • and, most importantly, ensuring that patients receive the best care possible.

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