Case studies adapting KSF

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The simplified KSF aims to support appraisals with a flexible and adaptable approach to helping line managers identify staff personal development needs.

Find out how these trusts have adapted KSF, increased their appraisal rates and helped improve the organisation’s overall performance.  

100 per cent appraisal at London Pharmacy Education and Training but still room for improvement

London Pharmacy Education and Training (LPE&T) simplified the knowledge skills framework (KSF) outlines for all staff, reduced the evidence burden and made explicit links between the KSF and appraisals. They achieved 100 percent appraisal / KSF review rates in the 2010 NHS Staff Survey. 

Aligning appraisal processes with self assessment at South Staffordshire and Shropshire Healthcare NHS Foundation Trust.

South Staffordshire and Shropshire Healthcare NHS Foundation Trust used the revised Knowledge and Skills Framework (KSF) Appraisal and Personal Development Reviews to build on high levels of compliance, a commitment to personal development and an established values-base.

A Revised KSF for Nottingham University Hospitals NHS Trust (NUH)

Nottingham University Hospitals NHS Trust (NUH) embedded the simplified KSF into its appraisal processes alongside new values and behaviours.  It was also incorporated into all training, performance management, recruitment and selection activities.

Simplified KSF at Barnsley Hospital NHS FT

Barnsley Hospital NHS Foundation Trust implemented a simplified version of the original KSF process, which is now in place for all permanent Agenda for Change employees, as well as some bank employees.

Increasing appraisal compliance at WMAS

West Midlands Ambulance Service Trust overcame logistical problems in conducting appraisals through a new easy-to-use appraisal system, resulting in an increase in appraisal compliance for performance development reviews from 35 per cent to 93 per cent.

Using the simplified KSF at University Hospitals Leicester NHS Trust

University Hospitals of Leicester NHS Trust embraced the simplified KSF across the whole organisation in order to simplify appraisal and embed the process with the organisation’s core values.

Integrating the KSF with regulatory requirements

South West London and St Georges Mental Health NHS Trust implemented a new performance and development review process (PADR), aligned to the simplified KSF, which helped staff understand how the KSF, preceptorship, HPC and CPD all link together. 

60-minute appraisal at NHS Direct

To address the perception that the KSF was complex and time consuming, and increase uptake of appraisals, NHS Direct developed a radically simplified KSF and appraisal process that can be completed in 60 minutes.

Cambridge University Hospitals FT - KSF made simple

Cambridge University Hospitals NHS Foundation Trust (CUH) implemented ‘KSF made simple’ across the organisation, which increased appraisal and development reviews from 61 per cent to 88 per cent.

Salford Royal FT - adapting the KSF

Salford Royal NHS Foundation Trust (SRFT) created a simple yet robust appraisal framework using KSF. As a result, over three years, the trust's compliance rates have increased dramatically from 48 per cent to 78 per cent.

Mid Cheshire Hospitals FT - tailoring the KSF forms

Mid Cheshire Hospitals Foundation Trust (MCHFT) adapted and tailored the KSF materials to incorporate the trust’s values and behaviours, leading to a significant increase in the quality and coverage of appraisals, and staff satisfaction rates.

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