Resources, learning and guidance 

Draw the Line

This section brings employers a suite of resources, our Draw the line manager's campaign and helpful guidance to help improve the culture around raising concerns.

Resources

Draw the line

Our Draw the line manager's campaign is designed to help employers sense check where their organisation is with raising concerns and help managers effectively respond to them.

The campaign consists of a logo, manager's guide to raising concerns and a self-assessment tool. Visit the campaign section and download your free resources.


Raising concerns poster for staff

Our staff facing poster has been designed for managers to use in your staff communications to help raise awareness of raising concerns and the correct process for doing so. It provides examples of public interest concerns, the process for effectively raising them and where staff can access further information. 


Raising concerns awareness posters

We worked with the Social Partnership Forum to produce three downloadable raising concerns posters. 

Each design can be customised by inserting your organisations name and contact details of your guardian in the free text boxes.

You can also download our communications toolkit for some useful tips.

Ten top tips for raising concerns

Ten top tips for raising concerns can be used as a payslip insert, a handout for staff or can be shared electronically on your local intranet. Download your copy from our case studies and resources section.

Frequently asked questions

See our FAQs section for answers to the most frequently asked employer questions relating to whistleblowing policy, effective arrangements and what the law says.

Shared learning and hearing from you

We have a suite of shared learning examples which describe how trusts are improving the culture of raising concerns:
 
  • Northern Devon Healthcare NHS Trust has introduced an engagement platform, designed to engage all staff both in the hospital and community settings. Find out the benefits so far in 'How to engage 4,500 staff over 1,500 miles'.
  • South Essex Partnership University Hospitals NHS Trust worked with staff to elect their Freedom to Speak Up guardian Suzanne Deighton. Find out the benefits of this approach in 'Implementing the Freedom to Speak Up Guardian role'.
  • Northumbria NHS Foundation Trust has created a culture where staff feel able to openly raise concerns. Find out how the trust managed a large service configuration and how they communicated with staff during large scale change in 'Raising concerns in a good culture - the journey so far'.
For more shared learning please visit our case studies and resources section of the website and use the 'case study' and 'raising concerns' filters on the left hand side of the page. 
 

Podcasts 

Adele Bunch from NHS Employers speaks to Zoe Brown, safety and experience lead from Cambridgeshire and Peterborough NHS Foundation Trust about her experience of raising concerns which led to her role championing and supporting staff with concerns. Listen to the podcast.

Caroline Waterfield at NHS Employers catches up with Helene Donnelly, ambassador of cultural change from Staffordshire and Stoke-on-Trent Partnership NHS Trust to talk more about her work on raising staff awareness about how to raise a concern and support available to them. Listen to the podcast

Health Education England resources

Health Education England has developed a suite of online resources to help staff and managers raise and respond to public interest concerns. These include:

  • Raising concerns film
  • Responding to concerns film
  • Two e-learning sessions to help staff raise concerns and manager's effectively respond to them.

You can access these resources from the Health Education England website.

Guidance 

Here we highlight useful guidance:
 

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