Case studies and good practice

Case studies

Read about how Northumbria Healthcare NHS Foundation Trust is building conflict competence to create positive working environments, where conflict is addressed early and effectively and is less likely to result in staff feeling bullied.

Find out how East Kent Hospitals University NHS Foundation Trust's respecting each other campaign helped to tackle bullying across their organisation.

London Ambulance Service trust explains its approach to tackling bullying in the workplace, after being placed into special measures in 2015.

South East Coast Ambulance Service NHS Foundation Trust has specialist bullying & harassment advisors within their service.

Trust and culture change is crucial to addressing bullying and harassment according to the Nursing Times.  

The Diversity Group provides a useful overview of the consequences for the employer, such as reduced job satisfaction

Hull Royal Infirmary and Castle Hill Hospital started out a piece of work to identify the causes of bullying, enable staff to report incidences of bullying and tackle cases of bullying and harassment.  This has evolved into a full-scale approach to shifting the culture at the trust’s two main hospitals.

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Tapping into the lived experience of BME staff

15 / 5 / 2019 7.30am

Dr Habib Naqvi reflects on the links between the Workorce Race Equality Standard, workforce representation, staff engagement and patient satisfaction.

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