Digital events joining requirements

Before joining your virtual event, be sure to check system requirements to avoid any connection issues.
A laptop on a desk with a conference call on-screen.

Digital event system requirements

Make sure your device, browser and internet connection meet the requirements below for our digital events to help you join without connection issues.

Operating system Windows 7 - Windows 10
Mac OS X 10.9 (Mavericks) - macOS Catalina (10.15)
Linux
Google Chrome OS
Android OS 5 (Lollipop) - Android 9 (Pie)
iOS 10 - iOS 12
Web browserGoogle Chrome (most recent 2 versions)
Mozilla Firefox (most recent 2 versions)
Safari (latest version)
Microsoft Edge (latest version)
Internet connection Computer: 1 Mbps or better (broadband recommended)
Mobile device: 3G or better (WiFi recommended for VoIP audio)
Test your broadband speed.
Hardware2GB of RAM (minimum), 4GB or more of RAM (recommended)
Microphone and speakers (USB headset recommended)
Mobile device2011 or newer e.g.
iPhone 4S or newer or iPad 2 or newer

We want to ensure our events are inclusive for all users so please do get in touch if you have any additional requirements before attending.

Please note we do not recommend using Internet Explorer as Microsoft have ended support for it. Delegates who use it often encounter technical issues and may be completely unable to access our digital events.

If you have any queries, please contact us.