Serving with Purpose: How being a Reservist support my NHS career
As an IT delivery officer at Oxleas NHS Foundation Trust, I am no stranger to pressure or unpredictability. In my civilian role, I travel between sites fixing complex IT issues that can’t be fixed remotely. But outside of my NHS duties, I am a Reservist serving as a Private in a British Army Infantry Battalion.
I had aspired to join the Armed Forces since childhood. I planned to enlist at 19, but life took an unexpected turn. Struggles with alcohol misuse and personal setbacks diverted my path. It was a tough period but I was able to get the right support to reset and think clearly about what I wanted out of life.
During the COVID-19 pandemic, I began prioritising my health and fitness. As my confidence returned, so too did my ambition to serve. I discussed the idea of joining the Reserves with my family and soon began the application process. Around the same time, I also applied for and secured my current role at Oxleas NHS Foundation Trust.
The timing felt right, joining the Reserves gave me a way to fulfil that long-standing goal without upending everything. It was a chance to serve—and to grow—while still maintaining family stability and a rewarding civilian career.
I have already completed basic and trade training, plus an annual training exercise in Germany. That training exercise was a standout experience, to be part of something so large, working alongside people from different units and backgrounds, it was incredible.
Yet it’s not just the training that’s left a mark. Being a Reservist has helped me grow into someone I’m proud of. It’s shaped my identity in a really positive way. I’ve found purpose, discipline, and confidence, things that I carry into every part of my life.
When I think about the value Reservists bring to the NHS, my thoughts are very clear. The leadership and problem-solving training we get in the Armed Forces is world-class. If Trusts had to pay for equivalent training, it would cost a lot more. By supporting Reservists, you’re not only helping staff grow—you’re bringing those skills back into the organisation.
Balancing NHS and military commitments can be a challenge, but at Oxleas, it’s always been a collaborative conversation. As long as I flag my Reserve training dates early, my manager works with me to make it happen. It’s a culture of how can we make this work, rather than putting up barriers.
Though my NHS and military roles differ in nature, I find they complement each other in unexpected ways. Being in the Army teaches me to stay calm under pressure, to think on my feet, and to adapt to whatever’s thrown at me. That mindset directly benefits my day-to-day work in IT support. I never know what I’ll face on-site—but I’m always ready.
I believe that support from employers is a crucial piece of the puzzle. You can’t do both roles well without understanding and flexibility from your employer. At Oxleas, I’ve found that balance. And in turn, I give my best in both uniforms.
