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Last updated25 June 2026

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NHS terms and conditions of service resource hub

Resources and guidance to assist employers in understanding and applying the NHS Terms and Conditions of Service Handbook.

  • Terms and conditions
  • Workforce supply

Last updated18 November 2024

Guidance

Guidance on reviewing flexible working policies

This page details guidance from the NHS Staff Council for joint union and employer partnerships on reviewing flexible working policies.

  • Staff experience

Last updated7 August 2025

Case study

Budget-friendly recognition

Find out how Royal Devon University Healthcare NHS Foundation Trust implemented a low-cost, fair and equitable recognition strategy.

  • Pensions and reward

Last updated21 November 2025

Guidance

International Retention Toolkit

Actions employers can take to ensure internationally recruited staff will want to stay, thrive and build lasting careers in the NHS.

  • Recruitment
  • Staff experience

Last updated2 March 2022

Guidance

Improving staff retention

This guide supports line managers and employers to consider the key areas that affect workforce retention.

  • Staff experience

Last updated30 March 2023

Handbook

Recruit and retain young people toolkit

A series of practical, bite-sized guides to support recruitment and retention of young people in the NHS.

  • Workforce supply

Last updated25 May 2022

Guidance

Prevention and management of stress at work

This guidance is aimed at managers and employees at all levels within the organisation to support colleagues experiencing stress.

  • Staff experience
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