Improving performance by improving staff wellbeing

17 / 08 / 2020

In this case study, we hear how North Bristol NHS Trust (NBT) Trust improved performance across the board and saved hundreds of thousands of pounds by prioritising and enhancing staff health and wellbeing.

The trust launched a new staff wellbeing programme in January 2018, which was shaped by staff feedback from a series of surveys and staff listening events. Two themes emerged: workload and staff health and wellbeing. NBT created comprehensive plans to address both issues simultaneously. 

Since the inception of the project, there have been a number of achievements, including:

  • NBT moved from below average to above average in staff engagement and wellbeing terms, and was one of the most improved organisations for health and wellbeing in the 2019 survey. 
  • The trust drove down overall occupancy by four per cent and cared for six per cent more patients with 38 fewer beds in 2018/19. 
  • Almost 4,000 working days were saved due to reductions in sickness, equating to £301,015 saved on sickness costs in one year alone. 
  • There was a tangible shift to staff health and wellbeing being considered as important as patients’ health and wellbeing, which put NBT in a good place to look after it’s staff during the response to COVID-19.

Read the full case study and find out what activities the trust undertook to achieve this.


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