Staff experience

Helping you retain your talented staff through a positive and supportive workplace experience.

Creating a positive staff experience

We provide practical guidance, tools and resources to help you support your people, improve staff experience and create a workplace where everyone feels valued and able to thrive.

Quick links

Staff experience in the NHS

When there is excellent staff experience, staff are inspired to be the best people they can be, which in turn delivers the best patient care. To achieve this employers must create an environment where staff can feel valued, supported, encouraged and ultimately succeed.

NHS Staff Standards

The NHS Staff Standards aim to prioritise staff experience and ensure a consistent level of experience is felt by NHS staff.

Health and wellbeing

Sickness absence toolkit

Guidance for NHS managers to have supportive conversations around sickness absence.

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Menopause and the workplace

Learn how menopause can affect people at work and explore practical steps employers can take to create a more supportive workplace.

16 June 2026

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Mental health in the workplace

Tools, resources and guidance to help you make positive, practical improvements to the mental wellbeing of your workforce.

8 May 2026

View all health and wellbeing resources

Supporting staff with the rising cost of living

To support local employers, our hub draws together important resources and good employer practice with examples from across the NHS.

Visit the cost of living hub

Retention

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Introducing Workforce Solutions

We’re proud to launch our new consultancy service, providing specialist expertise and tailored support to NHS leaders.

1 October 2026

Case Study

Cultural ambassadors: supporting inclusive career progression

University Hospitals Tees share how Cultural Ambassadors and tailored support improves inclusion and career progression for ethnic minority nurses.

1 October 2026

News

Improving access to flexible working

Government confirms new flexible working reforms, including clearer requirements for handling and rejecting requests.

28 September 2026

Hospital corridor with double doors and overhead signs reading “Way Out – Main Entrance” and “Fire Exit.”

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Statement of commitment to addressing antisemitism, anti-Muslim hostility and all forms of racism

Employers’ response to Lord Mann's review into antisemitism and other forms of racism across the NHS and healthcare regulatory sector.

9 July 2026

Find out more about retention in the NHS

Freedom to speak up

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Freedom to speak up

Guidance and resources to support leaders and managers to create a culture where staff feel safe raising concerns.

7 August 2026

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Freedom to speak up - guidance for managers

Read guidance and resources for managers who are supporting staff to speak up.

14 May 2025

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Whistleblowing: procedure, policy and good practice

Laura Horowitz, legal director at Capsticks examines the legal and practical considerations around whistleblowing at work.

8 May 2025

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Embedding a healthy speaking up culture

Top tips on how to create a workplace speaking up culture which supports health and wellbeing.

15 November 2024

See more freedom to speak up resources

Flexible working

Think Flex First NHS

Explore information, tools and resources on flexible working to attract, retain and support our NHS people.

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Think Flex First: flexible working webinar recording

Catch up on our Think Flex First NHS webinar, showcasing updated flexible working resources and support.

5 March 2026

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Flexible working in your trust

See our downloadable and editable flexible working infographic, highlighting the range of flexible working options available to NHS staff.

22 October 2024

View more flexible working resources

Sign up to our Staff Experience Bulletin

Our quarterly Staff Experience Bulletin is aimed at anyone managing, leading or supporting staff experience, staff engagement or staff health and wellbeing in the NHS.