Conflict at work: key insights into conflict management

Our webinar discussion with Acas looking at current research within conflict management in the workplace took place at the start of October.
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General information

5 October 2022 10:00 - 11:30 GMT
Open to all


  • Caroline Waterfield
    Caroline Waterfield
    Director of Development and Employment NHS Employers
  • Gill Dix External link icon
    Head of Workplace Policy ACAS
  • Richard Saundry External link icon
    Principal Research Fellow University of Westminster

Our webinar with Acas looking at research into conflict management in the workplace took place on Wednesday 5 October.

Conflict at work can have devastating impacts on those involved, the teams they work in, and their wider organisations.

The recent Acas research explored in this webinar has found that one third of UK workers experience conflict every year and around six in ten suffer stress, anxiety or depression as a result. Long-term absence, reduced motivation and increased turnover all contribute to increased costs and negative impacts on service quality.

This webinar was chaired by Caroline Waterfield, director of development and employment at NHS Employers, alongside guest speakers Gill Dix, head of workplace policy at Acas, and Professor Richard Saundry, principal research fellow at University of Westminster, who highlighted the key insights from Acas's research into conflict management.

Watch the webinar