Maintaining high professional standards and appeal panels

Maintaining high professional standards (MHPS) framework and how to request a chair or third panel member for capability or job planning appeals.

1 May 2024

Maintaining high professional standards 

Maintaining high professional standards (MHPS) is a framework aimed to address concerns about doctors and dentists in the NHS. The framework originates from Maintaining High Professional Standards in the Modern NHS published by the Department of Health and Social Care in 2003. 

The practitioner performance advice is part of NHS Resolution, an advisory body that provides impartial advice to healthcare organisations to help manage and resolve concerns raised about the practice of an individual doctor or dentist. There is no minimum threshold for seeking advice and employers are actively encouraged to contact NHS Resolution as early as possible when concerns are raised.

Further information on how NHS Resolution can support an organisation can be found on its website.

Appeal panels 

Requests for capability appeal panel chairs and job planning appeal panel third members is currently managed by NHS Employers. Please email doctors and dentists with your request.  

Capability appeal panel chairs (MHPS)

When emailing, please include the date, time, and location of the capability appeal panel hearing. We will then contact a suitable chair to confirm availability before putting you in contact with them.

Job planning appeal panel third members

When emailing, please confirm your organisation and region. We will inform you of those registered in your area so that you can contact them directly about their availability.

If you would like to register to become a third panel member for job planning appeals, please complete this form.

View our guidance summarising the roles and responsibilities of a third panel member.

Further reading

The General Medical Practice (GMC) sets out the standards of care and behaviour expected of all medical professionals in its Good Medical Practice publication.

NHS England provides guidance for responsible officers to help address concerns about a doctors practice, in its guide - A practical guide for responding to concerns about medical practice (PDF).