Using values based recruitment to expand the talent pool and improve candidate experience

10 / 03 / 2021

This case study describes how NHS Blood and Transplant (NHSBT) implemented values based recruitment and the benefits the organisation reaped from doing so.

The key benefits include:

  • increased views on job adverts
  • higher number and quality of applications received
  • successful appointments of staff who uphold the organisation's values
  • improved candidate experience.

NHSBT began to implement values based recruitment in 2014/15 as an antidote to high volumes of low quality applications. Evaluation of the approach has seen the organisation improve in every metric used to evaluate the impact of the programme.

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