Your workforce

Hospital and emergency staff

NHS Employers is here to help. We offer you support with workforce planning and productivity, provide a national voice on policy and help to shape the future workforce.

These pages aim to take you through the employment journey, providing you with advice and guidance about planning a quality workforce, recruiting the right patient-focused people into it, and developing and retaining your staff,  who are the NHS' greatest asset.

The 'need to know' section is there to help you to make sense of the policy context in which we are working in the NHS, making sure employers are informing policy, keeping you up to date with changes and what they mean for you and your workforce.

NHS Terms and Conditions of Service - 2018

2018 contract refresh

Details of the NHS terms and conditions of service contract refresh 2018

Organisation chart


Effective workforce planning is key to ensuring that the service has enough staff, with the right skills and values to be able to provide excellent patient-centred care, now and in the future.

young doctors


Advice, information and examples of effective practice regarding domestic and international recruitment.


Retain and improve

Your workforce is your greatest asset, find out how to improve your staff retention, by using our guidance and resources on talent management, staff engagement and raising concerns. 

GP writing

Need to know

We monitor, inform and evaluate the latest policy developments that impact upon the NHS, summarising the key information and highlighting what it means for you and your workforce.

Doctor reading

Primary care contracts

NHS Employers manages changes to the GP and community pharmacy contracts and negotiates with doctors and pharmacists on behalf of NHS England.

Hospital staff

Pay and reward

Advice, guidance, support and negotiation news around national NHS pay, terms and conditions of service for NHS staff.

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Tapping into the lived experience of BME staff

15 / 5 / 2019 7.30am

Dr Habib Naqvi reflects on the links between the Workorce Race Equality Standard, workforce representation, staff engagement and patient satisfaction.

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