Staff experience

Helping you retain your talented staff through a positive and supportive workplace experience.
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Staff experience in the NHS

When there is excellent staff experience, staff are inspired to be the best people they can be, which in turn delivers the best patient care. To achieve this employers must create an environment where staff can feel valued, supported, encouraged and ultimately succeed.

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Featured areas

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Health and wellbeing

We promote wellbeing at work, with advice and information for NHS provider organisations on health and safety, stress, sickness absence and more.

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Supporting staff with the rising cost of living - good employment practice

To support local employers, our hub draws together important resources and good employer practice with examples from across the NHS.
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Flexible working

Learn how employers can support their staff by offering flexible working and flexible retirement options.

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Retention

Resources to support retention of the NHS workforce, including a new suite focusing on the role of staff experience in encouraging staff to stay and thrive.

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Staff engagement and the NHS Staff Survey

The latest news, resources and updates on staff engagement and the annual NHS Staff Survey.

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Supporting Armed Forces Reservists in healthcare

Armed Forces reserves are employed across healthcare organisations. We assist employers in ensuring that these military colleagues can thrive.

Change in action

Take a look at cultural change initiatives done, delivered and having a measurable impact on staff experience outcomes in NHS organisations.

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Freedom to speak up

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Embedding a healthy speaking up culture

Top tips on how to create a workplace speaking up culture which supports health and wellbeing.

15 November 2024
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Freedom to speak up - employer actions

This page outlines key considerations, resources and case studies that are useful when reviewing and developing local arrangements for speaking up.

14 May 2025
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Freedom to speak up - guidance for managers

Read guidance and resources for managers who are supporting staff to speak up.

14 May 2025
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Flexible working

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Flexible working in your trust

See our downloadable and editable flexible working infographic, highlighting the range of flexible working options available to NHS staff.

22 October 2024
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What NHS organisations are doing to support flexible working

Find out how NHS organisations are maximising the flexible working options for their workforce.

11 April 2024
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Guidance

Flexible working to support staff with the rising cost of living

Learn how employers can support their staff by offering flexible working options.

20 March 2024
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Article

Flexible working toolkits

Our two toolkits support individuals to make flexible working requests and line managers to support their staff to work flexibly.

2 June 2022
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Sign up to our Staff Experience Bulletin

Our quarterly Staff Experience Bulletin is aimed at anyone managing, leading or supporting staff experience, staff engagement or staff health and wellbeing in the NHS.

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