Staff experience

Helping you retain your talented staff through a positive and supportive workplace experience.

Staff experience in the NHS

When excellent staff experience is achieved, staff become inspired to be the best people they can be at work which in turn delivers the best patient care. To achieve excellent staff experience employers must create an environment where staff can succeed, feel valued, supported, and encouraged.

Read more about staff experience and why it is so important for our NHS people.

Featured areas

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Health and wellbeing

We promote wellbeing at work, with advice and information for NHS provider organisations on health and safety, stress, sickness absence and more.

Supporting staff with the rising cost of living - good employment practice

To support local employers, our hub draws together important resources and good employer practice with examples from across the NHS.

Flexible working

Learn how employers can support their staff by offering flexible working options.

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Retention

Resources to support you to retain your workforce.

Staff engagement and the NHS Staff Survey

The latest news, resources and updates on staff engagement and the annual NHS Staff Survey.

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Supporting the Armed Forces community

The NHS employs many staff from across the Armed Forces community. We support employers to ensure these military colleagues are able to thrive.

In-work poverty and good employment

Access a suite of new resources that highlight the ways in which local employers can support staff. This page draws together important resources and good employer practice with examples from across the NHS.

Access the resources

Flexible working

Case Study

Improving retention at all stages of nurses' careers

Read how one trust focused its retention activity across all stages of a nurse’s career and developed an action plan to reduce turnover rates.

11 August 2020

Guidance

Improving nurse retention: flexible retirement guide

Our guide focuses on flexible working through the lens of supporting nurses to access more flexible forms of retirement.

11 August 2020

Guidance

Flexible working enablers in practice

Explore the nine enablers to flexible working and how Chesterfield Royal Hospital NHS Foundation Trust was able to implement them.

30 October 2020

Article

Flexible retirement

Flexible retirement helps employers to retain valuable experienced staff by enabling those staff to work flexibly and improve wellbeing.

14 April 2023

View more flexible working resources

Staff engagement

Staff engagement is a key element needed to help the NHS meet the range of challenges that it faces. By involving staff in decisions and communicating clearly with them, organisations can seek to maintain and improve staff morale, especially during periods of difficulty and change.

View our resources